The impact of professional experience abroad

The job market is increasingly looking for a flexible, multicultural professional, capable of adapting to different environments and situations. In this article I share my experience of living in another country and how my learning about different cultures provided me with important experiences that today are characteristics required, in the vast majority, by the job […]

About Art and Life

Since my childhood, I have been linked to the world of Arts. Creativity has always been associated with my ability to imagine new worlds. In this article, I would like to share with you how the sphere of Arts does not end, even when we talk about Contact Centers. What if I told you that […]

Music opened the way for him to communicate

Working in communications has always been on my professional horizon. From an early age, these abilities were developed through music. Music in itself is a means of communication and a language. Starting at a young age in this profession, musician, made me awaken early to this taste and aptitude for communication. Other abilities that music […]

Does the work environment define the feeling of Ownership?

At the beginning of our professional career, many of our steps and action models are built based on the experiences of those closest to us or people we admire professionally. At the beginning of my career, one of the first pieces of advice I received was: “work as if this were yours and you will […]

Being productive while teleworking: “It’s always fun to do the impossible”

In times of pandemic, uncertainty and fear, our personal and professional lives have become one, to adapt to this social discomfort. Ventask made the impossible possible. As a Call Center coordinator, it seemed utopian to me to telework given the nature, demands and commitment of our duties. But March arrived and that was our reality. […]

My look on

May 2019 I run to the train…. Along the way I hope I won’t be late, I like to arrive on time, to have coffee with my usual colleague… The day goes better! I begin my duties at the scheduled time, in the spirit of good humor that exists at Ventask. I exchange a few […]

Competitiveness at work: is it healthy?

To what extent can instigated competitiveness be healthy? In environments with high demands for results, such as in contact centers, it is common for the vast majority of employees to create competitive strategies between teams or colleagues. It’s no secret that competitiveness helps with professional development, as we become more attentive and more dedicated to […]

Adapting is Overcoming

The world is in constant movement, there is no doubt about it! This movement is what makes us experience good moments and more complex situations, in which, sometimes, we are unable to recognize our potential to go further. All of us, at a certain point in our existence and professional relationships, come across these situations. […]

The phone rings

For someone who comes from the world of communications, answering the dozens of calls that are made per day was not a very complicated task. About two years ago, I brought an accent to this company, which is very characteristic of me. It didn’t bring me any obstacles, but rather a greater ease in creating […]

Living in the present with a focus on the future

One of the projects we usually undertake at the beginning of each year is to define our objectives. If we were starting a personal development article probably the first piece of advice or recommendation we would follow would be to stay focused on the present – living day to day. But it’s business that we […]